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At Mumma Special, we aim to deliver freshly prepared namkeen and food products safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order with us, you agree to the terms mentioned below.
Order Processing
All orders are processed after successful payment confirmation. Since our products are freshly prepared using pure groundnut oil, order processing may take 1–2 business days before dispatch. Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping & Delivery Time
We deliver across selected locations in India through reliable courier partners. Estimated delivery time is 3–7 business days, depending on your location, courier service availability, and external factors beyond our control such as weather or logistics delays.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on order value, delivery location, and package weight. Any applicable shipping cost will be clearly displayed before order confirmation.
Delivery Guidelines
Please ensure that the delivery address, contact number, and other details are accurate at the time of placing the order. Mumma Special is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.
Packaging & Handling
All products are packed hygienically and securely to maintain freshness and prevent damage during transit. However, slight variations in packaging or product appearance may occur.
Delays & Exceptions
Delivery timelines are estimates and may be affected by unforeseen circumstances such as natural calamities, strikes, or courier delays. Mumma Special shall not be held liable for delays caused by third-party logistics providers.
Contact Information
For any shipping-related queries or assistance, please contact us:
Company Name: Mumma Special
Email: mummaspecial825@gmail.com
Phone: 9898140174
Address: A/15, Jivantwin Bunglow, Nikol, Ahmedabad – 380049